Intensive Family Support Services
The Intensive Family Support Services (IFSS) program is designed for families with a loved one struggling with a severe mental health concern or substance use disorder. Services are offered in-person and virtually and include educational sessions and support groups.
We’re here to help with:
-
Stress & Anxiety
Identifying and treating anxiety disorders.
-
Family Conflict
Providing guidance and support to resolve family conflicts and strengthen relationships.
-
Substance Abuse
Offering support and treatment options for managing substance use and promoting recovery.
-
Community Resources
Connecting you to important resources to guide you through your wellness journey.
Eligibility
To be eligible for IFSS services, you must have a family member with a mental illness or substance use disorder.
What to Expect
-
Reaching Out
You can request services through the IFSS program by calling the Acenda Access Center at (844) 422-3632 x9500.
-
Arranging Services
You will be contacted by the Access Center within 48 hours after a referral is received and can enroll in IFSS immediately. Once enrolled, you can participate in all IFSS education and support groups.
-
Moving Forward with Care
You can stay enrolled in the IFSS program for as long as you find the services to be helpful. You can attend services at the level of support that you want and need.
FAQ’s
How soon will I be contacted for an appointment once my family member is referred?
You will be contacted within 48 hours of a referral.
How much does Intensive Family Support Services cost?
Intensive Family Support Services is free.
Are services in-person or virtual?
Intensive Family Support Services is both in-person and virtual.
What will happen to my family member if they are committed to the hospital?
IFSS staff will review the New Jersey commitment law with family members.
Should I allow my loved one to move back home with me after being hospitalized?
The IFSS team will assess the family’s safety and provide resources to the family based on their assessment.
Who can I call if I have an emergency?
IFSS staff recommend that families call 911 for an emergency.
How do I qualify for IFSS services?
To be eligible for IFSS services, you must have a family member with a mental illness or substance use disorder.
